losting of tasawaq visa card

by Ahmed
(najran KSA)

My question is that I have lost my tasawaq visa card 10 days before and then I stopped it permanently and applied for new card and got the new one.

I have some money in old card and I want to transfer the money from old new card or to my alrajhi account.

Please help me how this I can do ?

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Losting of tasawaq visa card
by: Zainab

Dear Ahmed:

Lost at the back of your new Tasawaq card, you will find a customer service number.

Call this number and talk to the staff. Explain your issues to them – that you need to transfer funds from your old card to the new one you just received. If they can not help you, ask to talk to their supervisor.

This should have been automatically done when you applied for a new card – provided you stated it was a replacement for the old lost card.

Let me know how this works out for you.

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